Support & Helpdesk

During the realisation and after the website has been delivered, our support team is available to answer any possible question, or support you. The support team can assistance online or by telephone. If you can't find a solution to your problems in our knowledgebase, you can submit a Ticket.

Our team is always ready to helping you.
Of course, you can always contact us. You can at all times send email to our support team support@theredelephant.org and they will answer you within 24 hours.
Our Help Desk experts are among the best in the business, which means you'll get the right answers fast. Our support philosophy is to provide a quick, accurate response to all technical questions, and we pledge that one of our Help Desk representatives will contact you within one business day.

Who can use the Support Center?

Our Support Center can be used by anyone has a question or need support or help from The Red Elephant ICT & Internet Services.

What is Support Center?

Our Support Center is an interactive exchange of ideas and information between The Red Elephant ICT & Internet Services and it's clients base.

Do I need an account?

Yes, an account is needed to utilize the full functionality of the Support Center. Please utilize the "Register" link to request an account.