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Mamut ServiceSuite

Mamut ServiceSuite – for effective businesses
Mamut ServiceSuite is a product that simplifies business processes for service companies, wholesalers, distributors and resellers.

Mamut ServiceSuite Planning is an administrative program for mobile workers who need updated information easily available via the Internet, mobile phone or PDA. Mamut ServiceSuite E-commerce is a product that enables streamlined communication and interaction between wholesalers/manufacturers and their customers through an integrated extranet/e-commerce solution.

With Mamut ServiceSuite businesses achieve an easy and efficient handling of a range of work-processes.

Mamut ServiceSuite Planning - an easy and effective planning tool
Mamut ServiceSuite Planning enables businesses to efficiently administer appointments, resources and tasks. With this planning tool you can, for instance, easily book service tasks and administer customer appointments, orders and service-/sales resources.

Mamut ServiceSuite Planning also contains a valuable function which enables mobile workers to see their appointments directly from their mobile phone, PDA or laptop PC.

Features and benefits:

Booking – administer your resources and activitiesBooking – administer your resources and activities
Inventory and price books – get fast print outs of selected price books, or labels containing bar codesInventory and price books – get fast print outs of selected price books, or labels containing bar codes
Stock count – register stock levels and instantly get overview of your stock value.Stock count – register stock levels and instantly get overview of your stock value.
Employee administration – register employee sick days, vacation planning and meetings etcEmployee administration – register employee sick days, vacation planning and meetings etc
Data export – data can be exported and transferred to a selection of different ERP systemsData export – data can be exported and transferred to a selection of different ERP systems
Collection of data – support for data collection via a bar code scannerCollection of data – support for data collection via a bar code scanner
Stock control – with a bar code scanner service trucks can easily register and report materials used at a customer siteStock control – with a bar code scanner service trucks can easily register and report materials used at a customer site
Sales orders – quickly register the sales order and assign to a resourceSales orders – quickly register the sales order and assign to a resource
Service work status – use the mobile phone to update status on a service task while you are at the customer siteService work status – use the mobile phone to update status on a service task while you are at the customer site
Overview – get overview and plan appointments, use advanced search functions, quickly see status on orders and employees available for service assignmentsOverview – get overview and plan appointments, use advanced search functions, quickly see status on orders and employees available for service assignments
Mamut ServiceSuite E-Commerce - enabling efficient business interaction between supplier and customer
Mamut ServiceSuite E-Commerce consists of modules for e-commerce, purchase orders and a register for customers and suppliers.

Purchase orders – this is the module where purchase orders are created and shipped. With this feature you can establish efficient interaction with your supplier.

E-Commerce – this module enables a wholesaler/distributor to automate distribution of price updates and to easily receive electronic orders. In order to be able to use this module you must have one or more suppliers which uses the E-Commerce module in Mamut ServiceSuite.

Features and benefits – customers:

Use your Mamut ServiceSuite E-Commerce client to access your supplier’s e-commerce site to view products, prices, rebates, stock levels and to place electronic ordersUse your Mamut ServiceSuite E-Commerce client to access your supplier’s e-commerce site to view products, prices, rebates, stock levels and to place electronic orders
Wholesaler purchase module – enables direct access to product catalogues at various wholesalersWholesaler purchase module – enables direct access to product catalogues at various wholesalers
Placing orders – use a bar code scanner to enter data into an order linePlacing orders – use a bar code scanner to enter data into an order line


Features and benefits – suppliers:

Receiving orders – receive orders from your customers in an automated and structured wayReceiving orders – receive orders from your customers in an automated and structured way
Updates – automatically send updates to your customers when you make changes to prices, add new products to your stock etcUpdates – automatically send updates to your customers when you make changes to prices, add new products to your stock etc
Information flow –keep your customers updated with your most recent information by updating your web catalog or web shopInformation flow –keep your customers updated with your most recent information by updating your web catalog or web shop
The features and benefits above list some of the advantages you can achieve by using Mamut ServiceSuite. There are additional features in the product that can help streamline business processes.

To order Mamut ServicesSuite, or to get the demo version please click here.

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